Imprint & contact

Who runs wspell, and how to reach us.

Operator

  • Name: Dzmitry Papkou
  • Legal form: private individual / fizinis asmuo
  • Registered address: Vilnius, Lithuania
  • Register:
  • Established in: Republic of Lithuania

Contact

Email: support@wspell.com. This one address handles everything: questions, data-protection requests, withdrawals, complaints and content reports.

Phone: +370 694 92380.

Point of contact and reporting illegal content

Our single points of contact under the EU Digital Services Act (Regulation (EU) 2022/2065):

  • For authorities — the European Commission, the European Board for Digital Services and the authorities of the Member States (Article 11): support@wspell.com, in English, Lithuanian
  • For users of wspell (Article 12): support@wspell.com, in English, Lithuanian, Russian

To report content on wspell that you believe is illegal, use Report this set on the set itself — in its preview in the set library, or on the page a share link opens. It works without an account, the set it is on is the location, and it asks for everything listed below.

For anything that is not a set, or if you prefer, email support@wspell.com with:

  • where it is — a link to it;
  • why you believe it is illegal;
  • your name and email address (not required for a report of child sexual abuse material);
  • a statement that you believe the report is accurate and complete.

We confirm that we received it, decide without undue delay, and tell you the outcome.

Supervisory and dispute bodies

  • Data protection: State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija), L. Sapiegos g. 17, LT-10312 Vilnius, https://vdai.lrv.lt
  • Consumer disputes, out of court: State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba), A. Goštauto g. 12, LT-01108 Vilnius, https://vvtat.lrv.lt

Languages

A contract with us can be concluded in: English, Russian.

The consumer information — the terms of service with the right of withdrawal, the privacy policy, the accessibility statement, this page and, while paid plans are open, the prices and plans — is also published in Russian. If a translation differs from the English text, the English text prevails.

Trade marks

Exam names and trade marks that appear on wspell belong to the organisations that own and run those exams. They are used only to say which exam a course prepares for; wspell is not affiliated with or endorsed by any of them.

Credits

Voices — machine voice models:

Questions about this document? Write to us — we would rather answer than have you guess: support@wspell.com

Privacy · Terms · Accessibility